{"id":2525,"date":"2026-05-19T09:49:34","date_gmt":"2026-05-19T07:49:34","guid":{"rendered":"https:\/\/mpelka-informatique.fr\/?page_id=2525"},"modified":"2026-05-19T21:57:40","modified_gmt":"2026-05-19T19:57:40","slug":"services-particuliers","status":"publish","type":"page","link":"https:\/\/mpelka-informatique.fr\/index.php\/services-particuliers\/","title":{"rendered":"Services-particuliers"},"content":{"rendered":"\n<div class=\"wp-block-group particuliers-hero has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e8f6fc\">\n<h2 class=\"wp-block-heading has-text-align-center\">D\u00e9pannage informatique pour les particuliers<\/h2>\n\n\n\n<p>Votre ordinateur est lent, votre imprimante ne fonctionne plus, votre Wi-Fi est instable ou vous avez besoin d\u2019aide pour installer un nouvel appareil ?<\/p>\n\n\n\n<p>J\u2019interviens \u00e0 domicile autour de Yutz \/ Thionville pour vous accompagner dans vos probl\u00e8mes informatiques du quotidien. L\u2019objectif est de diagnostiquer la situation, vous expliquer clairement ce qui se passe, puis trouver avec vous la solution la plus adapt\u00e9e.<\/p>\n\n\n\n<p>Que ce soit pour un d\u00e9pannage, une installation, un nettoyage, une sauvegarde ou une aide \u00e0 l\u2019utilisation, vous pouvez me contacter m\u00eame si vous ne savez pas exactement d\u2019o\u00f9 vient le probl\u00e8me.<\/p>\n\n\n\n<div class=\"wp-block-group particuliers-actions is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><a class=\"btn-fonce\" href=\"tel:+33699995724\">06 99 99 57 24<\/a><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-fonce\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/mpelka-informatique.fr\/index.php\/contact\/\">Formulaire de contact<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group particuliers-services-section has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#2b3a49\">\n<h2 class=\"wp-block-heading\">Mes principaux services :<\/h2>\n\n\n\n<div class=\"wp-block-group particuliers-services-grid is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group particulier-service-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/mpelka-informatique.fr\/wp-content\/uploads\/2026\/05\/Depannage-85b9db.svg\" alt=\"\" class=\"wp-image-2531\"\/><\/figure>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-9cfffb1192c7d24aaf600ebdcea79869\">D\u00e9pannage ordinateur<\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-b5b002a1bce6192e14d9cf6e3f900544\">Ordinateur lent, bloqu\u00e9, instable ou qui ne d\u00e9marre plus.<\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-e3dea282959ad54d1124a4b2e747efb7\">PC lent \u00b7 D\u00e9marrage \u00b7 Blocage \u00b7 Optimisation<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group particulier-service-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" src=\"https:\/\/mpelka-informatique.fr\/wp-content\/uploads\/2026\/05\/pb1-f338a3.svg\" alt=\"\" class=\"wp-image-2533\"\/><\/figure>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-3e91d4c81faf6ee5284208281a077d29\">Probl\u00e8mes Windows &amp; logiciels<\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-7b9b5f051f59b386f786a2548a1e45f1\">Messages d\u2019erreur, bugs, mises \u00e0 jour ou logiciels qui ne fonctionnent plus correctement.<\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-b1d61319c9e7672f3ddcd66254d9ed56\">Windows \u00b7 Logiciels \u00b7 Erreurs \u00b7 Mises \u00e0 jour<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group particulier-service-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/mpelka-informatique.fr\/wp-content\/uploads\/2026\/05\/Install1-b1f4e0.svg\" alt=\"\" class=\"wp-image-2534\"\/><\/figure>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-c934d29b19d43729785b537e35f36c54\">Installation de mat\u00e9riel<\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-8498035ee6ed01d9bcdea2009d4cf02e\">Mise en service d\u2019un nouveau PC ou d\u2019un \u00e9quipement informatique.<br><\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-467a06996077ae93a5f7b61b3cb7b433\">PC \u00b7 \u00c9cran \u00b7 Clavier \u00b7 Webcam \u00b7 Disque externe<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group particulier-service-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/mpelka-informatique.fr\/wp-content\/uploads\/2026\/05\/Printer-33e4c4.svg\" alt=\"\" class=\"wp-image-2535\"\/><\/figure>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-661c2ea9304332e71fb9c7f30c01d36c\"><strong>Imprimante &amp; scanner<\/strong><br><\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-9a177417be102a88de93ddb158f2a612\">Installation, configuration ou d\u00e9pannage d\u2019imprimante et scanner.<br><\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-6d0198fbed14b6ce166ece99b322eb32\">USB \u00b7 Wi-Fi \u00b7 Pilotes \u00b7 Scanner<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group particulier-service-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"18\" height=\"18\" src=\"https:\/\/mpelka-informatique.fr\/wp-content\/uploads\/2026\/05\/Router1-20fdd6.svg\" alt=\"\" class=\"wp-image-2536\"\/><\/figure>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-e31ab143f246afe76102f39bdeec5fbb\"><strong>Internet, Wi-Fi &amp; box<\/strong><br><\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-9eb56ae0508625daa51cc22783511ae6\">Aide pour les probl\u00e8mes de connexion, Wi-Fi faible ou appareils d\u00e9connect\u00e9s.<br><\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-f24380835b032283101666b757d3e369\">Box \u00b7 Wi-Fi \u00b7 CPL \u00b7 R\u00e9p\u00e9teur<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group particulier-service-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/mpelka-informatique.fr\/wp-content\/uploads\/2026\/05\/Virus1-66c11d.svg\" alt=\"\" class=\"wp-image-2537\"\/><\/figure>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-8637f942b525ec42c86b67c9af73c52d\"><strong>Virus, s\u00e9curit\u00e9 &amp; nettoyage<\/strong><br><\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-5792c25d27582d024bd52785f222c30a\">Suppression de virus, logiciels ind\u00e9sirables et publicit\u00e9s intempestives.<br><\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-d6ea428a8a35e1c158352705f10c0d63\">Virus \u00b7 Nettoyage \u00b7 Antivirus \u00b7 S\u00e9curit\u00e9<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group particulier-service-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/mpelka-informatique.fr\/wp-content\/uploads\/2026\/05\/Backup1-0488d5.svg\" alt=\"\" class=\"wp-image-2538\"\/><\/figure>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-223c7eddb88125d17fab7c4ba09e82a4\"><strong>Sauvegarde &amp; r\u00e9cup\u00e9ration de donn\u00e9es<\/strong><br><\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-9972d9625f7175d0586e2730bc8f984b\">Sauvegarde, transfert de fichiers ou r\u00e9cup\u00e9ration de donn\u00e9es selon le cas.<br><\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-04479cbfc61356635216f0f9f2869223\">Photos \u00b7 Documents \u00b7 Transfert \u00b7 R\u00e9cup\u00e9ration<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group particulier-service-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/mpelka-informatique.fr\/wp-content\/uploads\/2026\/05\/Foramtion-f08480.svg\" alt=\"\" class=\"wp-image-2539\"\/><\/figure>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-be347e98a2c2596d0ba3ce62c799c297\"><strong>Formation &amp; accompagnement<\/strong><br><\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-f327d80b571cd1f5f5d6f15497787422\">Aide \u00e0 l\u2019utilisation de l\u2019ordinateur, des mails, d\u2019internet ou de logiciels.<br><\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-7617ca6fae4944f0af53b9ec25c49fba\">Mails \u00b7 Internet \u00b7 Fichiers \u00b7 Conseils<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"particuliers-services-note has-ast-global-color-5-color has-text-color has-link-color wp-elements-562a6ea28af85697de9b3bb54fb808f8\">Vous ne voyez pas votre probl\u00e8me dans la liste ? Expliquez-moi simplement ce que vous constatez : je vous dirai si je peux vous aider et quelle solution envisager.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group process-section is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Comment se d\u00e9roule une intervention ?<\/h2>\n\n\n\n<div class=\"wp-block-group process-row is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group process-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/mpelka-informatique.fr\/wp-content\/uploads\/2026\/05\/1-2a9f51.svg\" alt=\"\" class=\"wp-image-2550\"\/><\/figure>\n\n\n\n<p><strong><strong>Premier \u00e9change<\/strong><br><\/strong><\/p>\n\n\n\n<p>Vous m\u2019expliquez le probl\u00e8me par t\u00e9l\u00e9phone, mail ou formulaire. Si possible, je vous donne d\u00e9j\u00e0 une premi\u00e8re indication sur la marche \u00e0 suivre.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group process-arrow is-layout-constrained wp-block-group-is-layout-constrained\"><\/div>\n\n\n\n<div class=\"wp-block-group process-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/mpelka-informatique.fr\/wp-content\/uploads\/2026\/05\/2-02fdf1.svg\" alt=\"\" class=\"wp-image-2551\"\/><\/figure>\n\n\n\n<p><strong><strong>Diagnostic sur place ou \u00e0 distance<\/strong><br><\/strong><\/p>\n\n\n\n<p>Selon le type de panne, un diagnostic peut \u00eatre r\u00e9alis\u00e9 \u00e0 distance ou n\u00e9cessiter un d\u00e9placement pour examiner le mat\u00e9riel directement.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group process-arrow is-layout-constrained wp-block-group-is-layout-constrained\"><\/div>\n\n\n\n<div class=\"wp-block-group process-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/mpelka-informatique.fr\/wp-content\/uploads\/2026\/05\/3-b74ee2.svg\" alt=\"\" class=\"wp-image-2552\"\/><\/figure>\n\n\n\n<p><strong>Explications et solution propos\u00e9e<\/strong><br><\/p>\n\n\n\n<p>Une fois le probl\u00e8me identifi\u00e9, je vous explique la situation, les options possibles et les \u00e9ventuels co\u00fbts \u00e0 pr\u00e9voir.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group process-arrow is-layout-constrained wp-block-group-is-layout-constrained\"><\/div>\n\n\n\n<div class=\"wp-block-group process-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/mpelka-informatique.fr\/wp-content\/uploads\/2026\/05\/4-4c1add.svg\" alt=\"\" class=\"wp-image-2553\"\/><\/figure>\n\n\n\n<p><strong>Intervention avec votre accord<\/strong><br><\/p>\n\n\n\n<p>La r\u00e9paration, l\u2019installation ou la configuration est r\u00e9alis\u00e9e uniquement apr\u00e8s validation de votre part.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group particuliers-contact-tarif is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group particuliers-contact-box is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Besoin d\u2019aide avec votre informatique ?<\/h2>\n\n\n\n<p>Vous avez un ordinateur lent, une imprimante qui ne fonctionne plus, un probl\u00e8me de Wi-Fi, de mails, de virus, de sauvegarde ou d\u2019installation ?<\/p>\n\n\n\n<p>D\u00e9crivez-moi simplement votre probl\u00e8me par t\u00e9l\u00e9phone, par mail ou via le formulaire de contact. Je vous r\u00e9pondrai pour voir avec vous ce qu\u2019il est possible de faire et vous proposer une solution adapt\u00e9e.<\/p>\n\n\n\n<div class=\"wp-block-group particuliers-contact-infos is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><a class=\"btn-secondaire\" href=\"tel:+33699995724\">06 99 99 57 24<\/a><\/p>\n\n\n\n<p><a class=\"btn-secondaire\" href=\"mailto:contact@mpelka-informatique.fr\">contact@mpelka-informatique.fr<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group particuliers-tarif-box is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Tarif particuliers<\/h2>\n\n\n\n<p>L\u2019intervention \u00e0 domicile est factur\u00e9e 45 \u20ac \/ heure.<\/p>\n\n\n\n<p>Le d\u00e9placement est inclus dans la premi\u00e8re heure de travail pour les interventions situ\u00e9es \u00e0 moins de 20 km autour de Yutz.<\/p>\n\n\n\n<p>Pour les demandes plus sp\u00e9cifiques ou les pannes complexes, un devis peut \u00eatre propos\u00e9 avant intervention.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-fonce\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/mpelka-informatique.fr\/index.php\/tarifs-2\/\">Voir tous les tarifs<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>D\u00e9pannage informatique pour les particuliers Votre ordinateur est lent, votre imprimante ne fonctionne plus, votre Wi-Fi est instable ou vous avez besoin d\u2019aide pour installer un nouvel appareil ? J\u2019interviens \u00e0 domicile autour de Yutz \/ Thionville pour vous accompagner dans vos probl\u00e8mes informatiques du quotidien. L\u2019objectif est de diagnostiquer la situation, vous expliquer clairement [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-2525","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Services-particuliers - Mickael Pelka<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mpelka-informatique.fr\/index.php\/services-particuliers\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Services-particuliers - Mickael Pelka\" \/>\n<meta property=\"og:description\" content=\"D\u00e9pannage informatique pour les particuliers Votre ordinateur est lent, votre imprimante ne fonctionne plus, votre Wi-Fi est instable ou vous avez besoin d\u2019aide pour installer un nouvel appareil ? 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